At Broken Blinds LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or contact us about our services.
If you have any questions about this policy or how we handle your data, you can contact us at info@brokenblinds.co.uk.
Who We Are
Broken Blinds LTD is a UK-based business providing blind repair and shading services.
Our registered address is Unit 1136, Bath Factory Estate, 41 Norwood Road, SE24 9AJ London, UK.
We are responsible for how your personal data is collected and used on this website.
What Information We Collect
When you use our website or contact us, we may collect the following information:
• Your name
• Your email address
• Your phone number
• Your address
• Any message you send to us
• Any files you upload through our contact forms
We only collect information that is necessary to respond to your enquiry or provide our services.
How We Use Your Information
We use your personal information to:
• Respond to enquiries and quote requests
• Contact you about your enquiry or booking
• Provide our services
• Improve our website and customer experience
We do not sell your data to third parties and we only use your information for genuine business purposes.
Legal Basis for Processing
We process your data because:
• You have contacted us and asked us to respond
• It is necessary to provide our services
• We have a legitimate business interest in communicating with customers
How We Store and Protect Your Data
Your information is stored securely on our website and internal systems. We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure.
We only keep your personal data for as long as necessary to deal with your enquiry or provide our services, unless we are required to keep it longer by law.
Sharing Your Information
We only share your information when necessary to run our business, for example with:
• Website hosting providers
• Technical service providers who support our website
We never sell or rent your personal data to third parties.
Your Rights
Under UK data protection law, you have the right to:
• Ask for a copy of the personal data we hold about you
• Ask us to correct or update your information
• Ask us to delete your data where appropriate
• Object to how your data is used
To exercise any of these rights, please contact us at info@brokenblinds.co.uk.
Cookies and Analytics
Our website uses cookies and Google Analytics to understand how visitors use our website and to improve our services. You can find full details in our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law or our services. The latest version will always be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Broken Blinds LTD
Unit 1136, Bath Factory Estate, 41 Norwood Road, SE24 9AJ London, UK
Telephone: 0208 671 7706
Mobile: 07921 861 896
Email: info@brokenblinds.co.uk